The Big Green Cardigan Festival Terms & Conditions 2019

Please read before buying your ticket.


As organisers of The Big Green Cardigan Festival, we want you to be satisfied with the service we offer.

We advise you to print and keep a copy of this page for your records.

In the unlikely event that you are unable to find the information you are looking for, please contact us:


The Big Green Cardigan

45 High Street


East Sussex


Tel +44 (0)7794821454


By buying your ticket you are agreeing with these terms and conditions.


Buying Tickets

Please buy your tickets for the Big Green Cardigan from our website or any of our preferred sellers. You should not be charged a booking fee.

The Big Green Cardigan is not geared towards families and admittance is for over 18’s only.



The price for tickets will be as stipulated on the website at the time you place your order. We try to ensure that all prices displayed on the website are accurate.

All products on the website are priced in pounds sterling. For sales delivered to UK addresses prices include VAT at the ruling rate.



Tickets will be sent out by post. Tickets posted to UK addresses are sent second class Royal Mail, and are normally dispatched within 5 working days of your booking being made unless there is a problem with ticket availability, in which case we will notify you. Delivery to non-UK addresses may take up to 14 working days. The maximum period for delivery is 21 days unless specifically agreed with you separately. It will be sent to the shipping address you specify during the ordering process.


If your ticket hasn’t arrived within a reasonable time please contact us using the above information.


Please note that the Big Green Cardigan cannot accept responsibility for additional tax and duty charges levied by HM Revenue & Customs.



Refunds are not available on Day tickets.

Refunds on Full weekend tickets will be given consideration on written request to the Festival Office before 1 July 2019 and will be subject to a 50% administration charge.

SORRY - NO REFUNDS from 2 July 2019. If lost there will be no ticket replacements. Tickets are not transferable.



Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998. The Big Green Cardigan Festival is the sole owner of the information collected on the website and will not be passed on to any other party.

The information you enter when placing an order is required to confirm and process your order and to ensure the highest possible level of service.



Festival Information



Camping on the Festival site is free with the appropriate tickets.


Access for People with Disabilities

We try to make the Festival as accommodating as possible to all people with disabilities. Wheelchair access is available but be aware that the festival takes place in a field and there are no made up paths.


For further information please email us on



The Festival gives no warranty that artists named in the programme or any publicity will perform at any particular time, or at all, and reserve the right to present alternative performers and re-programme events when unforeseen circumstances prevail. However, every effort will be made to carry out the programme as advertised.



All Campers - Remember noise travels further than you think. Please consider your neighbours.

•              No Dogs are allowed on site

•              Use the bins provided for your rubbish or please take it home with you.

•              The Big Green Cardigan has a zero tolerance attitude to drugs. If you ignore this you will be asked to leave the site with no refunds.

•              No glass is permitted on site for safety purposes.

•              The bar is open nearly all time, so no alcohol to be brought into the festival site.

•              Camping is free to people with the appropriate ticket. (Weekend or Sat/Sun)

•              The campsite will be open from noon Friday 6th until 10am Monday 9th

•              The live music will start on Friday at 18.00 and finish Sunday around 18.30ish.

•              The bar will stay upon during Sunday evening. 

•              No vehicles are allowed on the camp site but the car park is only a very short walk away.

•              The campsite is for tents only

•              Please contact us if you want to bring a camper van

•              Please respect the site and our neighbours especially at night.


Car Parking

This is available FREE of charge. 



Dogs are NOT permitted ANYWHERE on the site

Dogs to assist people with disabilities will be admitted.


The Big Green Cardigan reserve the right to eject any person from the site as it deems necessary with no refund.


Photographs in Printed Publicity, Visual and Audio Promotion

Ticket holders consent to their inclusion in printed publicity, visual and audio promotion of the Festival. 


These Terms & Conditions are subject to change at any time without prior notice. Any such change shall not affect any contract between us at the time of such change.


Nothing in these Terms & Conditions affects your statutory rights as a consumer.